Shaina | Women's Hooded Zip Front Long Sleeve Long Puffer Coat
Stay comfortably covered through colder days with the Shaina puffer coat, a longline outerwear essential designed for cozy warmth and effortless everyday style. Featuring an attached hood, soft faux-fur lining, and padded construction, this coat offers extended coverage while maintaining a clean, streamlined silhouette. Its versatile design makes it an easy layer over sweaters, knits, and everyday winter outfits.
WHERE TO WEAR:
Perfect for winter commutes, everyday errands, weekend outings, travel, city walks, or casual cold-weather plans. Layer over a chunky sweater with jeans and boots for a classic winter look, or pair with leggings and cozy knits for relaxed everyday dressing.
MADE FROM:
Crafted with a padded outer shell and soft faux-fur lining for added warmth and a cozy feel during colder weather. The longline construction provides extended coverage through the body and legs.
DESIGN & DETAILS:
Designed with an attached hood, full front zipper, long sleeves, and a streamlined longline silhouette. The faux-fur lining adds softness and warmth, while the padded construction creates a classic cold-weather puffer look.
FIT & SIZING:
Designed with a structured yet comfortable fit that allows room for layering over sweaters and seasonal knits. We recommend choosing your usual US size and referring to the size chart for the most accurate fit. If you prefer additional room for heavier layers, consider sizing up.
CARE:
Follow the garment care label for the best results. Gently spot clean when needed and allow to air dry naturally away from direct heat. Avoid harsh cleaning products to help preserve the padded construction and faux-fur lining.
The Shaina Puffer Coat combines extended coverage, cozy faux-fur softness, and a clean longline silhouette for an effortlessly versatile winter layer. From weekday commutes to weekend outings, it’s an easy cold-weather staple designed to complement your seasonal wardrobe.
Delivery
Processing time: Orders are processed within 1–3 business days. Orders placed on Friday evening or over the weekend may take slightly longer and will be processed the next working day.
Delivery time: Once shipped, delivery takes 5–7 business days. Combined with processing time, expect your order within 6–10 business days, on average. Delays may occur due to carrier issues or global circumstances.
Delivery rates: We are pleased to offer free shipping on all orders, with no minimum order value required. The applicable shipping rate will always be clearly displayed at checkout before payment is completed.
Tracking: Once your order has been dispatched, you will receive an email with a tracking link. You can also track your order via our Track Your Order page.
Returns
Return period: If you are not satisfied with your order, you may return it within 30 days of receipt.
Return costs: We do not offer free returns. Return shipping costs are always the responsibility of the customer.
Conditions: Items must be returned in their original condition and packaging. Normal use is permitted, but damage caused by careless or improper use is excluded. Defects must be reported immediately upon receipt.
How to return: Email us at customerservice@elenathelabel.com with your order number, reason for return, your name and address details, and a photo if applicable. You will then receive the correct return address. Never send a return to the sender's address.
Processing: Returns are processed within 7 working days. Once approved, you will receive an official confirmation.
For full details, please see our complete Refund Policy.
Have a question or need help?
We're here for you! Reach out to our customer service team and we'll get back to you as soon as possible.
📧 Email: customerservice@elenathelabel.com
Whether it's about sizing, your order, shipping, or returns — don't hesitate to get in touch. We aim to respond within 24 hours.
Frequently asked questions
How can I track my order?
Once your order has been dispatched, you will receive an email with a track and trace code. You can enter this track and trace code on our “Track your order” page. Once you have entered the track and trace code, you can track the status of your order in real time.
How long does shipping take?
Orders are processed within 1–3 working days and delivered within 5–7 working days after dispatch. Total delivery time: 6–10 working days. You can track your shipment via the tracking link provided or via our special tracking page once your order has been dispatched.
Do you deliver to my country?
Countries to which we cannot ship are excluded from the checkout process. If you can checkout, it means we can ship to your location.
What payment methods are available?
We offer over 35 payment options, including major providers such as Mastercard, Visa, American Express, PayPal, and Apple Pay, as well as various local payment methods to suit your preferences.






