Terms of service
Terms & Conditions – ELENA THE LABEL
OVERVIEW
This website is operated by ELENA THE LABEL. Throughout the site, the terms “we”, “us” and “our” refer to ELENA THE LABEL. ELENA THE LABEL offers this website, including all information, tools and services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms & Conditions apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current webshop shall also be subject to these Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms.
ARTICLE 1 – ONLINE STORE TERMS
By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses, worms or any code of a destructive nature. Any breach of these Terms will result in immediate termination of your access to our Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may (a) involve transmissions over various networks and (b) be adapted to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
Headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources. Any reliance on the material on this site is at your own risk.
This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – MODIFICATIONS TO SERVICES AND PRICES
Prices for our products are subject to change at any time without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.
Formation of the contract:
The presentation of products in the online store does not constitute a legally binding offer but an invitation to place an order. By clicking the “Buy” button, you submit an offer to conclude a purchase agreement. After placing your order, you will receive an automatic confirmation email. This confirmation does not constitute acceptance of the contract.
Warranty:
Statutory warranty rights apply.
ARTICLE 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These items may be available in limited quantities and are subject to return or exchange only in accordance with our Returns Policy.
Every effort has been made to display product colours and images as accurately as possible. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right to limit the sale of our products or services to any person, geographic region or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities, change product descriptions or pricing without notice, or discontinue any product at any time.
We do not guarantee that the quality of products, services, information or other material will meet your expectations or that any errors will be corrected. All products are shipped directly from our supplier in China to the consumer. Any additional costs, such as customs duties or import taxes, are the responsibility of the customer.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household or order. These restrictions may apply to orders placed using the same customer account, credit card or billing and/or shipping address.
If we change or cancel an order, we may attempt to notify you using the contact details provided at the time of purchase. We reserve the right to refuse orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information and to update this information promptly when necessary.
For more information, please review our Returns Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties or endorsement. Use of such tools is entirely at your own risk.
ARTICLE 8 – THIRD-PARTY LINKS
Our website may contain content, products or services from third parties. Third-party links may direct you to external websites not affiliated with us. We are not responsible for the content, accuracy or transactions of these websites.
Complaints or questions regarding third-party products should be directed to the relevant third party.
ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit comments, ideas or suggestions, you agree that we may use them without restriction or compensation. We are not obligated to keep submissions confidential or respond to them.
You agree that your submissions do not infringe third-party rights and do not contain malicious software. Responsibility for submitted content lies solely with the sender.
Any additional customs or import charges remain the responsibility of the customer.
ARTICLE 10 – PERSONAL INFORMATION
The submission of personal information through the store is governed by our Privacy Policy.
ARTICLE 11 – ERRORS AND OMISSIONS
Our website may occasionally contain errors or inaccuracies relating to product descriptions, prices or delivery times. We reserve the right to correct such errors, update information or cancel orders if necessary.
ARTICLE 12 – PROHIBITED USE
You may not use the site or its content for unlawful activities, fraud, uploading viruses, spam, infringement of intellectual property rights, harassment or any unauthorised purpose. We reserve the right to terminate access for violations.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, ELENA THE LABEL shall not be liable for any damages arising from the use of the site or products, including indirect or consequential damages.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify and hold harmless ELENA THE LABEL, its partners, employees and suppliers from any claims arising from your breach of these Terms or violation of any law or third-party rights.
ARTICLE 15 – SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
ARTICLE 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We reserve the right to terminate this agreement immediately if you violate these Terms.
ARTICLE 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and ELENA THE LABEL and supersede any prior agreements or communications.
ARTICLE 18 – GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the Netherlands.
ARTICLE 19 – CHANGES TO TERMS
We reserve the right to amend these Terms at any time. Continued use of the website constitutes acceptance of any changes.
ARTICLE 20 – CONTACT INFORMATION
Questions about these Terms & Conditions can be sent to:
customerservice@elenathelabel.com
