Brandi | Women's Drawstring Waist Zip Hooded Puffer Jacket
Stay cozy while defining your shape with the Brandi puffer jacket, a versatile cold-weather layer designed for effortless everyday style. Featuring a quilted padded construction, adjustable hood, and cinchable drawstring waist, this jacket combines comfortable coverage with a flattering, customizable silhouette. The hip-length cut keeps the look modern and easy to pair with your favorite seasonal outfits.
WHERE TO WEAR:
Perfect for everyday commutes, casual outings, weekend plans, shopping days, travel, or relaxed cold-weather wear. Pair with straight-leg jeans and ankle boots for an easy daytime look, or style with leggings, a cozy sweater, and sneakers for laid-back winter dressing.
MADE FROM:
Crafted with a quilted outer shell and padded construction for comfortable warmth and a soft, structured feel. The lightweight design makes it easy to layer over sweaters, knits, and everyday basics.
DESIGN & DETAILS:
Designed with a padded hood, concealed front zipper, and adjustable drawstring waist with metal-tipped cords. The waist can be cinched for a more defined silhouette or loosened for a relaxed fit, while the hip-length cut provides versatile everyday coverage.
FIT & SIZING:
Designed with a comfortable fit and adjustable waist for personalized shaping. We recommend choosing your usual US size and referring to the size chart for the most accurate fit, especially if you plan to layer over thicker sweaters or knits.
CARE:
Gently spot clean as needed and allow to air dry naturally away from direct heat. Avoid harsh cleaning products, and always follow the garment care label for complete washing and drying instructions.
The Brandi Puffer Jacket combines cozy quilted padding, an adjustable hood, and a waist-defining drawstring for an effortlessly flattering cold-weather look. From weekday errands to weekend outings, it’s a versatile layer you’ll reach for throughout the season.
Delivery
Processing time: Orders are processed within 1–3 business days. Orders placed on Friday evening or over the weekend may take slightly longer and will be processed the next working day.
Delivery time: Once shipped, delivery takes 5–7 business days. Combined with processing time, expect your order within 6–10 business days, on average. Delays may occur due to carrier issues or global circumstances.
Delivery rates: We are pleased to offer free shipping on all orders, with no minimum order value required. The applicable shipping rate will always be clearly displayed at checkout before payment is completed.
Tracking: Once your order has been dispatched, you will receive an email with a tracking link. You can also track your order via our Track Your Order page.
Returns
Return period: If you are not satisfied with your order, you may return it within 30 days of receipt.
Return costs: We do not offer free returns. Return shipping costs are always the responsibility of the customer.
Conditions: Items must be returned in their original condition and packaging. Normal use is permitted, but damage caused by careless or improper use is excluded. Defects must be reported immediately upon receipt.
How to return: Email us at customerservice@elenathelabel.com with your order number, reason for return, your name and address details, and a photo if applicable. You will then receive the correct return address. Never send a return to the sender's address.
Processing: Returns are processed within 7 working days. Once approved, you will receive an official confirmation.
For full details, please see our complete Refund Policy.
Have a question or need help?
We're here for you! Reach out to our customer service team and we'll get back to you as soon as possible.
📧 Email: customerservice@elenathelabel.com
Whether it's about sizing, your order, shipping, or returns — don't hesitate to get in touch. We aim to respond within 24 hours.
Frequently asked questions
How can I track my order?
Once your order has been dispatched, you will receive an email with a track and trace code. You can enter this track and trace code on our “Track your order” page. Once you have entered the track and trace code, you can track the status of your order in real time.
How long does shipping take?
Orders are processed within 1–3 working days and delivered within 5–7 working days after dispatch. Total delivery time: 6–10 working days. You can track your shipment via the tracking link provided or via our special tracking page once your order has been dispatched.
Do you deliver to my country?
Countries to which we cannot ship are excluded from the checkout process. If you can checkout, it means we can ship to your location.
What payment methods are available?
We offer over 35 payment options, including major providers such as Mastercard, Visa, American Express, PayPal, and Apple Pay, as well as various local payment methods to suit your preferences.










